100 Job Opportunities at CRDB Bank as Direct Sales Executives ( DSE ). Click Here to Apply

Position: Direct Sales Executive (DSE) 

Vacancies: 100 Positions

Job Full Manuscript

CRDB Bank PLC is looking for suitable people to fill vacant positions of Direct Sales Executive (DSE) – (1 year contract- 100 positions) in the Department of Retail Banking in different zones.
( CRDB Internet Banking, CRDB Bank, CRDB Bank )

Job Purpose

Translation and execution of retail sales agenda to ensure all set goals are met within agreed time. This is a sales target role based; in which the DSE is required to ensure door-to-door sales activities to meet the set sales target. The main agenda is to open new accounts, attract more deposits and promote usage.

Key Responsibilities:

Daily planning and execution of sales in relation to driving new to bank customers, cross selling and upselling of bank products and services.

Create business relationships; maintain the relationship to ensure all undisclosed deals are closed through professional follow-up.

Visit groups of people and one by one individual to educate them about CRDB bank financial services and its benefits.

Follow-up on the accounts opened to ensure usage and answer customer queries that may arise.
Work closely with branch management to ensure the numbers generated from the field are benefiting the branch and aligned to retail sales targets.

Create a personal sustainable sales strategy to ensure that all accounts opened remain active with good rate of activities.

Work with branch leaders to initiate branch based marketing in targeted areas such as in
Manage all sales and operation activities related to personal sales target to ensure compliance of bank rules, regulations and procedures.

Create relationships with village leaders to ensure full support from government and community within your locality.

Ensure that any customer opening an account understands how to use the account and other related bank products.

Ensure all account opened meeting required KYC as per bank processes and procedures.
Work closely with branch management to ensure availability of all required materials for sales.
Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.

Promote and drive digital channel usage by impacting customer behaviour change.


  • Sales and negotiation skills.
  • Good communication skills.
  • Team player and Customer centric.
  • Innovative and good planner.
  • Build and maintain business relationships.

Qualifications and Experience:

University Degree in Business Administration or any other related field.
Minimum of 1 year sales experience.


CRDB BANK PLC offers competitive remuneration and benefits. Successful candidate will receive attractive and competitive package commensurate with the demands of the position.

Mode of Application & Closing Date

Interested candidates who meet the above criteria should submit an Application Letter accompanied with a detailed up to date CV with two work related referees not later than 14th​ January 2020 on below mail. Email: career.career@crdbbank.com

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